sedayu Privacy Policy

This page describes what we collect when you use sedayu and how we keep that data protected. We at sedayu take your privacy seriously. When you create an account, deposit funds, or place a market on our platform, you share personal information with us. We use that information only to operate your account, process your payments, and comply with local regulations.

Our sedayu privacy practices follow standard data-protection principles. We do not sell your data to third parties. We do not share your account details with advertisers. We encrypt your login credentials and isolate your payment information. This policy explains what we collect, how we use it, who may access it, and what rights you have.

If you have questions about our sedayu data practices, contact our support team. We respond in English and can clarify any part of this policy.

What We Collect on sedayu

We collect information in two categories: what you provide directly, and what we gather automatically.

Direct information: When you register on sedayu, we ask for your name, email address, date of birth, and phone number. We verify your identity before your first withdrawal—this may require a government ID or passport scan. We also collect your payment method details (bank account, e-wallet identifier, or card number) to process deposits and withdrawals. We store this information securely and do not share it with third parties except payment processors.

Automatic information: Our sedayu servers log your IP address, browser type, device type, and the pages you visit. We use cookies to remember your login session and your language preference. We track your account activity—deposits, withdrawals, game plays, and market entries—to detect fraud and comply with anti-money-laundering rules. We do not track your activity outside sedayu.

Info: We collect payment method data (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet account details) only to process your deposits and withdrawals. We do not use this data for any other purpose.

We also collect information about your use of sedayu—which games you play, which football markets you enter, how long you stay logged in. This helps us understand user behaviour and improve our platform. We do not use this data to profile you or target you with advertising.

How We Use Your Data on sedayu

We use the information we collect for five main purposes. First, to operate your account: we verify your identity, process your deposits and withdrawals, and settle your payouts. Second, to comply with law: we report suspicious activity to relevant authorities and maintain records as required by local regulations. Third, to prevent fraud: we monitor for unusual account behaviour, duplicate accounts, and payment anomalies. Fourth, to improve sedayu: we analyse user behaviour to fix bugs, add features, and optimise our platform. Fifth, to communicate with you: we send account notifications, payment confirmations, and support responses to your email.

We do not use your data to send marketing emails or promotional messages unless you opt in. We do not sell your data to advertisers, data brokers, or third-party marketers. We do not use your data to build profiles for targeting or discrimination.

Our sedayu servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. We apply the same security standards regardless of server location. If you do not consent to international data transfer, you should not use sedayu.

Note: We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent necessary to process your transactions. These processors have their own privacy policies.

We retain your account data for as long as your account is active. After you close your account, we keep records for seven years to comply with anti-money-laundering and tax regulations. We then delete or anonymise your personal information, except where law requires us to retain it longer.

Your rights on sedayu include the right to access your data, correct inaccuracies, and request deletion (subject to legal retention requirements). To exercise these rights, contact our support team. We respond within 30 days. You also have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your data.

We use cookies to remember your login session and your language preference. Most browsers allow you to disable cookies, but doing so may limit your ability to use sedayu. We do not use third-party tracking cookies or analytics services that follow you across the web.

This privacy policy applies to sedayu.app and all sedayu services. We may update this policy from time to time. We will notify you of material changes by email or by posting a notice on sedayu. Your continued use of sedayu after changes means you accept the updated policy. If you have questions about our sedayu privacy practices or wish to exercise your data rights, contact our support team in English. We are available to help users across Jakarta, Surabaya, Bandung, Medan, and other supported jurisdictions.